At our platform, which can be accessed at https://endocannabinoid-system.storysurge.net, we prioritize the privacy and data security of our users. This comprehensive Privacy Policy is designed to clearly articulate how we handle your personal information in a manner compliant with various privacy laws, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and many others.
This policy is your guide to understanding how we manage the personal data you entrust to us when engaging with our website, applications, services, and products. It’s important to note that while this policy governs your interactions with our platform, it does not apply to external platforms, applications, products, or services you may access through links on our site, each of which has its own privacy practices.
Our processing activities cover various scenarios where we interact with you, such as when you:
- Utilize our applications and services as a registered user.
- Navigate our websites that display this Privacy Policy.
- Engage with us through communications like newsletters, emails, calls, or texts/SMS.
We collect diverse types of personal information to deliver and improve our services, including but not limited to:
- Account details necessary for user authentication and management.
- Financial data required for transactions.
- Purchase history relevant to our products and services.
- Mobile device identifiers that help us provide a tailored experience.
- Location data when needed for service provision or enhanced functionality.
- Feedback you choose to share with us for quality improvement and customer satisfaction.
- Social media information if you interact with our profiles on various platforms.
- Product-related details to assist with support, warranty, and recall processes.
We gather this data through a combination of user input, direct interactions, and automated technologies like cookies and tracking tools. Additionally, we may receive information about you from third parties in accordance with their privacy policies.
Our website employs cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each serving a specific role in how our site operates and how we analyze its performance. Users can manage their preferences through our dedicated Cookie Manager tool.
We maintain data retention policies that comply with legal requirements and the original purpose of data collection. Once the purpose has been fulfilled and the law allows, we take steps to anonymize or delete personal data from our systems.
To ensure the integrity and security of your personal information, we implement robust organizational safeguards and employ advanced security measures throughout our processing activities. This includes secure communication protocols and collaboration with reputable third-party processors who are equally committed to protecting your data.
We recognize the sensitivity of data pertaining to children under 18 years of age. As such, we do not knowingly collect personal information from children in this age group.
As a user, you have a set of rights that enable you to control your personal data and how it is used. These rights may include accessing, rectifying, deleting, restricting the use of, or transferring your data, as well as the right to object to processing in certain circumstances, non-discrimination, filing appeals/complaints, and withdrawing consent when applicable. To exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an announcement on our website, ensuring you are fully informed about how your data is being managed.
For any inquiries, to unsubscribe from communications, or if you have questions related to your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy and security are of paramount importance to us, and we are committed to addressing any concerns you may have.